Terms & Conditions

Last updated: July 2026

These terms and conditions govern all contracts for roofing and building services entered into between Evershaw Roofing & Building Ltd ("we", "us", "Evershaw") and the customer ("you"). By accepting a written quotation from us you agree to be bound by these terms.

1. Our company

Evershaw Roofing & Building Ltd is a company registered in England and Wales. Company number: 16974001. Registered office: 18 The Gardens, Eccles, Manchester M30 9DU. You can contact us at evershawroofing1@gmail.com or on 0800 007 5128.

2. Quotations

All quotations are provided in writing and remain valid for 30 days from the date of issue unless otherwise stated. A quotation is an offer to carry out specified works at a fixed price; it is not a guarantee of availability.

Quotations are based on information available at the time of survey. Where works proceed and we discover unforeseen conditions (such as structural defects, rot, hidden damage, or substandard previous work) that could not reasonably have been anticipated, we will notify you before carrying out any additional work and provide a written variation to the agreed price. No additional works will be carried out without your written or confirmed approval.

3. Acceptance and contract formation

A contract is formed when you confirm acceptance of a quotation in writing (by email, signed document or text message). Verbal acceptance does not form a contract. We reserve the right to withdraw a quotation before acceptance.

4. Commencement and programme

Commencement dates are agreed at the time of accepting the quotation. Dates may be subject to change due to weather, material lead times or circumstances beyond our control. We will notify you promptly of any changes to the agreed programme and agree a revised schedule with you.

5. Your obligations

To enable us to carry out the works efficiently and safely, you agree to:

• Provide clear, safe and unobstructed access to the property and to the area of works
• Ensure relevant permissions (planning, listed building consent, landlord consent) are in place before works begin
• Inform us of any known hazards at the property
• Ensure that any adjacent surfaces or property you wish to protect are identified to us before we commence

6. Payment

Unless otherwise agreed in writing:

• A deposit of up to 30% of the contract value may be requested before works begin, to cover materials
• The balance is due on practical completion of the works
• Payment is by bank transfer, debit card or cheque
• Invoices not settled within 14 days of issue may accrue interest at 8% per annum above the Bank of England base rate under the Late Payment of Commercial Debts (Interest) Act 1998

7. Workmanship guarantee

We provide a written workmanship guarantee on completion of every contract. The duration and specific scope of the guarantee will be stated on the completion certificate we issue. This guarantee covers defects arising from our workmanship and is subject to the property being maintained in accordance with our recommendations. It does not cover damage arising from fair wear and tear, third-party interference, extreme weather, or failure to maintain the property appropriately.

This guarantee is in addition to, and does not affect, your statutory rights as a consumer under the Consumer Rights Act 2015.

8. Materials

All materials supplied by us are of satisfactory quality. Where specific materials or products are agreed, we will source or supply those items. Where a specified product is discontinued or unavailable, we will propose an equivalent alternative and seek your approval before proceeding.

9. Limitation of liability

Our liability to you in connection with any contract is limited as follows:

• We do not exclude or limit liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other matter where exclusion would be unlawful
• Subject to the above, our total liability in contract, tort or otherwise shall not exceed the total price paid by you under the relevant contract
• We are not liable for loss of use, loss of profit, or indirect or consequential loss

10. Insurance

We hold public liability insurance. Details are available on request.

11. Cancellation

If you cancel an accepted contract before works commence, we reserve the right to retain any deposit paid to cover costs incurred (including materials ordered and preparatory work). If works have commenced, we are entitled to payment for work completed to the date of cancellation at a pro-rata rate of the contract price. Where you are a consumer, your statutory cancellation rights under the Consumer Contracts Regulations 2013 apply.

12. Disputes

If a dispute arises, please contact us in writing at evershawroofing1@gmail.com. We will aim to resolve any complaint promptly and in good faith. Where a dispute cannot be resolved directly, the parties agree to consider mediation before litigation.

13. Governing law

These terms and any contract formed under them are governed by the law of England and Wales. Any dispute that cannot be resolved by agreement or mediation is subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these terms

We may update these terms from time to time. The version in force at the time a quotation is accepted governs that contract. Updated terms apply to new quotations issued after the update date.